Key benefits to users

Key benefits:

Entirely electronic

The entire dispute resolution process on a single platform from instructing experts, to pre-action protocol activity through all the main alternative dispute resolution systems with costs ADR available online via C-ADR

Flexible functionality

We adapt the platform to meet your needs, with your branding, within your timeframe

Format flexibility

All the documents are available online and enable collaborative working. Each document can be downloaded to your own case management system and printed in hard copy too, if you wish.

Integration easy

Easy integration with case management systems to provide a seamless user experience

Easy access

No special software required, access the platform from most web browsers via your desktop, tablet or phone

GDPR compliant

No more attachments going astray with inevitable heavy fines and reputational damage

Modules for:

Experts Direct

Instruct your expert directly from the platform in a secure working environment. All instructions and attachments (even DICOM files) may be uploaded.

Pre-action settlement

The platform facilitates preparation of Letters of Claim and Reply in a confidential system enabling disclosure to your opponent only when YOU are ready to begin collaborating in the pre-action process.

Neutral evaluation, mediation and arbitration

All available at the touch of button, you are able to switch from one ADR scheme to another as circumstances dictate and back again if you wish.

Costs

Through our strategic partner, C-ADR, we are able to offer their prestigious panels of costs mediators and arbitrators to speedily resolve any remaining costs disputes at lower cost.

Resources:

Administration

Manage your team’s cases in our collaborative space, change team members handling cases when necessary and view the cases being run by your team

Notifications

Receive notifications direct to your inbox for all filing and other events. No document ever leaves the platform - keeping you and your clients’ data safe.

Client facing

Access to the cases can be given to clients, claims managers and defence organisations with integration possible with their internal systems